INFINITY 139 4080

If you have changed your mind about an item you’ve purchased from COMPUTESRANDROBOTS and wish to return it, no problem. An order can be cancelled at any point before the item is delivered to you. In line with the Consumer Contract Regulations (ICACs), you have a cooling-off period in which an item can be return within 14 days from receipt of the item. The item must be ‘as new’ and not used when returned to us.

You must return the item or request for us to collect it, in either case, at your own cost. After notifying us that you wish to return the item, you will have 30 days to return it. Once the item is received by our warehouse, we will issue you with a full refund to your original payment method. You will not have the right to cancel/return an item if it’s made to your specification or customised to your requirements.

Non-faulty returns will not be accepted for software downloads unless you inform us within 14 working days from receipt of the item and it can be proven the license key has not been viewed. For faulty software downloads, returns will only be accepted if the item itself is deemed defective by the manufacturer in accordance with the End-User License Agreement or it can be proven the license key has not been viewed. We will replace any non-conforming license key upon confirmation from the manufacturer that the item is faulty.

All custom PCS listed takes upto 5 working days for delivery as a specialist member of our team will build and ensure it is fully working upon delivery.